We are a quality operator

This means that we willingly sign up to the toughest accreditation regimes. It means we support our people an customers with real investment in kit and back-up resources. It means we foster a culture that aims for long-term success and doesn't compromise on doing things the right way.

Our customers are the best in their industry. We ensure that we're the best in ours.

Snapshots of Coates

ISO9001 is only the half of it: we're held to higher standards still. COMAH, CEFIC/SQAS and CBA Responsible Care are among the schemes we adhere to. We're comfortable operating in the most demanding environments.

The Coates Group is a prime mover behind the Hazchem Emergency Response Scheme which provides a single response system backed by the National Chemical Emergency Centre. This is a new innovation - and provides unrivalled peace of mind to our customers.

Our site at Stoke was purpose-built in 2001. It sits on freehold land, was designed and commissioned by a joint Coates - customer team and employs the highest specifications throughout from its FOSROC surface to advanced HVAC filtration. The highest quality needs real investment.

John Isherwood manages the group-wide quality system. He's backed by an independent DGSA and five qualified DGSA's on the team. Together they ensure full compliance to the standards - and a culture that supports the spirit, as well as the letter, of quality and safety.